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People Can't Find the Stars They Paid to Name—and They're Calling Astronomers for Tech Support

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People Can't Find the Stars They Paid to Name—and They're Calling Astronomers for Tech Support
Professional astronomers are busy people. Some are mapping distant galaxies, others are listening for aliens, and more still are searching for habitable planets—which, it seems, we might one day need. But on occasion, they’re also called upon to do something that shouldn’t require a PhD: find the stars that people have “purchased” online.
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